WHAT IS SOUNCE CANCELLATION POLICY?

Cancellation before shipment: If the order or the item(s) that you want to cancel have not been shipped yet, you can write to our customer support team at support@sounce.com. In such cases, the order will be cancelled, and the money will be refunded to you within 48-72 business hours after the cancellation request is duly processed by us.
Cancellation post shipment: Please note that we don’t entertain any cancellation requests for orders that have already been shipped.

ARE THERE ANY CANCELLATION CHARGES?

A minimum cancellation fees of 50rs will be charged for all orders that are in status of "ready to ship" at the time of cancellation request.

HOW CAN I GET REFUND FOR CANCELLED ORDERS AND HOW MUCH TIME DOES THIS PROCESS TAKE??

In case of cancellation before shipment, the refund is processed within 3-4 business days after receiving the cancellation request.
For transactions done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 48-72 hours. However, it may take 4-5 additional business days for the amount to reflect in your account.